I was thinking about why it is that life in call centre society is so frustrating. It occurred to me that aside from the endless time spent listening to dreadful hold music, it’s because it’s rare that speaking to anyone actually resolves the situation. Those working in call centres frequently follow dreadful scripts, or are [...]
Posts Tagged ‘customer-service’
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- Just thinking
- Google Revenue = Amount of Time on the Web
- Tips for new business pitches
- Newspaper passe
- Michael Pollan at UBC Farm. June 6th
- Beautiful Teams
- Yes it’s protectionist, and yes it’s the right thing to do (part 2)
- “Eat food. Not too much. Mostly plants,” Michael Pollan
- Reykjavik’s new awareness of the whole true cost
- … is it Tweet or fade away?
- Geoff: LOL, n00b! echo $DATE :)
- david carter: I was going to comment but it turned into a rant/post instead.. http://www.savagesays.com
- SUV’s don’t deliver your Avocados: [...] response to this post by nattsang and the increased chatter about protectionism in the world media due to the America [...]